Delete your data

Most of what VitaProva knows about you never leaves your phone, so the fastest and most complete deletion is to delete the app's data on the device itself.

On your device — immediate and complete

Your food log, your photos and your settings are stored on your phone. Deleting VitaProva's data in the app, or deleting the app, removes them. We never had a copy.

Asking us to delete what we hold

We hold a small amount of data tied to your device, not to you: a device record, subscription status, and the counts and timings described on the privacy page. Use this form to ask us to delete it.

Please include your install id if you can.

VitaProva has no accounts, so we hold no link between an email address and a device. Without your install id we can record and verify your request but we cannot tell which device is yours, and we may have to contact you to identify it. With the install id, the deletion runs and completes within 30 days.

where to find your install id in the app. The app is not released yet, so this will name the exact screen once it exists rather than guess at it now.

What happens next

We email you a link, so that nobody can request deletion of someone else's data.
When you click it, the request is recorded.
If we can identify the device — because you gave us the install id — the deletion runs and completes within 30 days.
If we cannot, we will contact you to work out which device is yours. We are not going to tell you the data is gone when we have not been able to find it.

Encrypted backups made before the deletion completes are destroyed on their own schedule, described under backups.

This does not cancel your subscription.

Your subscription is held by Apple, not by us. Cancel it in your App Store settings — see the subscription terms. Restore Purchases will always bring an active subscription back.